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Frequently Asked Questions

I have received a damaged item. What should I do?

At FordPartsUK we like happy customers and we take great pride in packing and sending out parts in excellent condition. Unfortunately, things can go wrong and you need to return items because they got damaged. Before you return damaged items, please send us an email with your booking reference, an image that proves the damage and an image of the parcel you received the item in. Our team will contact you to help you return the damaged goods.

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